Awards

 

For larger portfolio landlords demonstrating consistency and leadership 

 

1. Consistency of Standards 

How does this landlord ensure quality and safety across multiple properties? 

 

2. Management Systems 

What evidence is there of clear processes for repairs, communication, or complaint handling? 

 

3. Tenant Wellbeing 

How does this landlord support student wellbeing beyond minimum legal requirements? 

 

4. Professionalism & Fair Practice 

How does the landlord demonstrate transparency and fairness in contracts, deposits, or letting practices? 

 

5. Sector Contribution 

In what ways has this landlord contributed positively to raising standards or working constructively with partners such as Manchester Student Homes or universities? 

 

⭐ Judging Scoring Matrix

 

Each question is scored on a 1–5 scale. 

 

Score	Description
1 – Limited Evidence	Minimal detail provided. Meets only basic expectations or unclear impact.
2 – Developing	Some positive practice shown, but inconsistent or limited evidence of impact.
3 – Good	Clear evidence of solid practice. Meets expectations well and shows positive impact.
4 – Very Good	Strong, consistent evidence. Goes beyond standard expectations in several areas.
5 – Outstanding	Exceptional practice. Clear, sustained impact. Significantly exceeds expectations and stands out from peers.

 

🏆 Category Scoring Structure 

 

HMO Landlord (10+ Properties) - Total Possible: 25

Criterion	Score (1–5)
Consistency of Standards
Management Systems
Tenant Wellbeing
Professionalism & Fair Practice
Sector Contribution / Partnership

 

For landlords demonstrating excellent small-scale, hands-on management 

 

1. Property Standards 

How does this landlord maintain the quality and safety of their properties? 

(Examples of upkeep, improvements, inspections, or safety measures) 

2. Tenant Experience 

In what ways does this landlord create a positive experience for student tenants? 

 

(Communication style, fairness, respect, professionalism) 

3. Responsiveness 

Can you give an example of how the landlord handled a repair, issue, or concern effectively? 

 

4. Approach to Students 

How does this landlord show understanding of student needs or go beyond basic expectations? 

5. Engagement & Good Practice 

How has this landlord engaged positively with Manchester Student Homes or shown openness to good practice and improvement? 

⭐ Judging Scoring Matrix

 

Each question is scored on a 1–5 scale. 

 

Score	Description
1 – Limited Evidence	Minimal detail provided. Meets only basic expectations or unclear impact.
2 – Developing	Some positive practice shown, but inconsistent or limited evidence of impact.
3 – Good	Clear evidence of solid practice. Meets expectations well and shows positive impact.
4 – Very Good	<>Strong, consistent evidence. Goes beyond standard expectations in several areas.
5 – Outstanding	Exceptional practice. Clear, sustained impact. Significantly exceeds expectations and stands out from peers

🏆 Category Scoring Structure 

Judges score each nomination question using the 1–5 scale. 

 

HMO Landlord (<10 Properties) - Total Possible: 25 

Criterion	Score (1–5)
Property Standards
Tenant Experience
Responsiveness to Issues
Student-Focused Approach
Engagement with Good Practice / MSH

 

1. Quality of Accommodation

What makes this accommodation stand out in terms of safety, design, facilities, or maintenance?

2. Student Support & Welfare

How does the scheme support student wellbeing, safety, or inclusion?

3. Management & Communication

How does the on-site team demonstrate professionalism, responsiveness, and clear communication?

4. Community & Student Experience

What initiatives or practices help build a positive resident community?

5. Responsible Operation

How does the accommodation provider demonstrate ethical practice, regulatory compliance, and positive engagement with partners?

⭐ Judging Scoring Matrix

Each question is scored on a 1–5 scale. 

Score	Description
1 – Limited Evidence	Minimal detail provided. Meets only basic expectations or unclear impact.
2 – Developing	Some positive practice shown, but inconsistent or limited evidence of impact.
3 – Good	Clear evidence of solid practice. Meets expectations well and shows positive impact.
4 – Very Good	Strong, consistent evidence. Goes beyond standard expectations in several areas.
<>5 – Outstanding	Exceptional practice. Clear, sustained impact. Significantly exceeds expectations and stands out from peers

🏆 Category Scoring Structure 

Private Hall Development - Total Possible: 25 

Criterion	Score (1–5)
Quality of Accommodation
Student Support & Welfare
Management & Communication
Community & Student Experience
Responsible & Ethical Operation

 

This award recognises any individual or group who helps create a respectful, supportive, and connected community in areas where students live.

Positive impact on the wider neighbourhood, bringing students and long-term residents together.

✅ Open to:

• Students
• Long-term residents
• Landlords or housing staff
• Community groups
• Local volunteers
• Neighbourhood organisations

⭐ Judging Criteria

Nominees may demonstrate impact in one or more of the following areas:

🤝 Strengthening Community Connections

• Bringing students and long-term residents together
• Encouraging mutual understanding and respect
• Supporting integration of students into local neighbourhood life

💛 Supporting People’s Wellbeing

• Helping students, neighbours, or vulnerable residents
• Acts of kindness, support, or practical help
• Creating safe and welcoming environments

🏘️ Positive Neighbourhood Impact

• Improving shared spaces or local initiatives
• Reducing tensions or resolving issues constructively
• Promoting responsible, respectful living

🌱 Going Above and Beyond

• Voluntary or additional efforts outside normal expectations
• Consistent, sustained contribution to the community
• Taking initiative to make things better

✨ Making a Lasting Difference

• Clear, meaningful impact on people or the neighbourhood
• A contribution others recognise and value

Community Award - Total Possible: 25

Criterion	Score (1–5)
Nature of Contribution
Going Above and Beyond
Support for Wellbeing & Inclusion
Community Impact
Lasting Difference